Privacy Policy.
Effective Date: 6-5-2025
Last Updated: 6-5-2025
At Level Up IV Therapy & Med Spa, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services, including IV therapy, vitamin shots, and wellness treatments.
1. Information We Collect
We may collect the following types of information: personal information (name, contact info, date of birth), medical history and health details, payment and billing information, website usage data (via cookies and analytics tools).
2. How We Use Your Information
We use your information to: provide medical and wellness services, schedule appointments and manage bookings, process payments and send receipts, communicate with you (including promotions, if you consent), improve our services and website.
3. Sharing Your Information
We do not sell your personal data. We may share information with: our licensed medical staff for treatment purposes, service providers (e.g., billing systems), legal authorities when required.
4. Your Rights
You may request to: access or update your information, opt out of promotional emails, request deletion of your data, subject to medical/legal obligations, to make a request, contact us at brittanywolfe@levelupivtherapy.com.
5. Data Protection
We use secure systems, encryption, and access controls to protect your data.
6. Cookies
We use cookies to enhance your experience. You may disable cookies in your browser settings.
7. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act (HIPAA) for the protection of your health information.
8. Updates to This Policy
We may update this Privacy Policy. Revisions will be posted on this page with the updated effective date.
Terms & Conditions.
Effective Date: 6-5-2025
Last Updated: 6-5-2025
By using our website and services, you agree to the following Terms & Conditions.
1. Services
We provide IV therapy, vitamin shots, weight loss treatments, and other wellness services. Services are not a substitute for professional medical care. All treatments are provided under medical supervision.
2. Eligibility
To use our services, you must be: 18 years or older, willing to provide accurate health information for safe treatment.
3. Appointments and Cancellations
Appointments are recommended. Same-day visits may be available. Please provide 24 hours' notice for cancellations. No-shows or late cancellations may incur a fee. For mobile visits, ensure a safe and suitable location.
4. Payments
Full payment is due at the time of service. We accept major credit/debit cards, HSA/FSA, and digital payment methods. We do not accept insurance, but can provide itemized receipts upon request.
5. Health Disclaimer
Treatment results may vary. You are responsible for disclosing your full medical history. We reserve the right to decline service if deemed medically inappropriate.
6. Intellectual Property
All website content is owned by Level Up IV Therapy & Med Spa and may not be copied or reproduced without permission.
7. Website Use
You agree not to misuse the website or attempt unauthorized access. Your use must comply with all applicable laws.
8. Limitation of Liability
We are not liable for any indirect or consequential damages arising from your use of the website or services.
9. Privacy
Your use of this site is also governed by our Privacy Policy.
10. Policy Updates
We may revise these Terms at any time. Updates will be posted with a new effective date.